About Us

We support small groups and independent Pharmacies, often operating without the help of a support office function. We work with those who wish to maximise their full potential, seize opportunity and run overall better businesses.

We don’t just show you the ‘what’, we show you the ‘how’, ensuring you and your team can maintain the changes and enjoy the positive impact.

Empower

ANALYSIS

The process starts with a full investigation of the environment, competitors, business operation & team

From here we tailor a strategy

Support

ACTION PLAN

An action & owner based strategy plan is provided

You receive full support throughout the implementation of change

Maintain

FEEDBACK & IMPLEMENTATION

Continuous monitoring & measurement of progress

The strategy is tweaked to meet demand, new challenges & innovations

Team are trained and begin to drive the change in a consistent manner, with a more long-term approach

Our Services

Data Insight & Strategy

We use external and internal data to form a bespoke strategy for your business

Get more from your routine stock take with our detailed report. Clear stock which is not selling, put money back in your pocket & make room for stock which will perform better or you

Space, Planograms & Portfolio Management

We review your stock, ranges, placement and suppliers

We will ensure that you will get the best return on your retail space.
Right Product . Right Position . Right Price .

Training

Training is vital to ensuring a confident and successful business
As part of the team analysis we will identify training needs and aim to fill these gaps in knowledge

Training workshops & supplier support will be offered to you and the team

Customer Relations

Customer retention and growth is key to your business

We’ll help you understand your current and potential customer base, thus allowing you to tailor your service offering to them

HR

Sometimes HR becomes relevant, only when there is an issue

Avail of 24hr phone line help or log onto your personalised HR portal, where you can access HR documents all year round

Social Media & Communications

Communications are key to realising your visions and strategy for your business

We will support you on internal / external communications, including advice and workshops to help you maximise your social media opportunity

Testimonials

Great first experience working with a consultancy like PharmaSupport. Juan Fravega not only gave us a strategic business plan he also helped us to implement it. He is very hands on, always available, great support for small businesses.
Juan
Remedi Pharmacy, IFSC, Dublin
PharmaSupport helps us with purchasing, local marketing, display and organisation in the pharmacy. It has been a great experience for us as a team as we have developed a lot in a short period of time. Beginning to understand our business more.
Sridhar Medishetty
Rockfield Pharmacy Late Night Pharmacy, Dundrum
While Juan Fravega was working for Haven Pharmacy he helped us to organise our pharmacy retail space, allocating the correct lines to the correct space and delisting underperforming products while still increasing sales. It was also great to see my team engaged and taking more responsibility for the success of the business during this process.
Paul Brennan
Haven Pharmacy, Brennans, Dublin

Meet The Team

Juan Fravega

Client Solutions Consultant

+353 85 765 6110

Juan, the founder of PharmaSupport has over 20 years’ experience in the retail industry, both in Ireland and abroad. His experience includes property development, operations management, marketing and purchasing; much of which was gained in the community Pharmacy sector working for both the Allcare and Haven groups.

Ciara McCollam

Comms, Marketing & Ops Support

+353 86 1423129

Ciara has a Bachelor’s degree in International Business, as well as further qualifications in Marketing and E-Business. She has previously worked in Communications within the creative sector.
Ciara joined the PharmaSupport team in 2017.

Lilla Fogarty

Client Solutions Support

+353 87 233 9908

Lilla has many years’ experience working with Retailers and Suppliers in FMCG
sector. She has worked predominantly in the areas of Category Management and
Reporting. Over the last 5 years she has worked primarily within the Irish
pharmacy groups.

Karolina Medon

Administation Support

+353 1 678 7838

Karolina has been working for the last 7 years as an office administrator in Ireland, with the last two years being spent supporting healthcare organisations.
Karolina join the Pharma Support team in September 2016 and she is your point of contact in relation to all the account and administration queries.

CONTACT DETAILS

Suite 503, The Capel Building
Mary’s Abbey, Dublin 7

P: 353 85 765 6110
E: jfravega@pharmasupport.ie

YOUR HR PORTAL

Click here to access your account

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