About Us

We support small groups and independent Pharmacies, often operating without the help of a support office function. We work with those who wish to maximise their full potential, seize opportunity and run overall better businesses.

We don’t just show you the ‘what’, we show you the ‘how’, ensuring you and your team can maintain the changes and enjoy the positive impact.

Empower

ANALYSIS

The process starts with a full investigation of the environment, competitors, business operation & team

From here we tailor a strategy

Support

ACTION PLAN

An action & owner based strategy plan is provided

You receive full support throughout the implementation of change

Maintain

FEEDBACK & IMPLEMENTATION

Continuous monitoring & measurement of progress

The strategy is tweaked to meet demand, new challenges & innovations

Team are trained and begin to drive the change in a consistent manner, with a more long-term approach

Our Services

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Data Insight & Strategy


We use external and internal data to form a bespoke strategy for your business

Get more from your routine stock take with our detailed report. Clear stock which is not selling, put money back in your pocket & make room for stock which will perform better or you

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Space, Planograms & Portfolio Management

We review your stock, ranges, placement and suppliers

We will ensure that you will get the best return on your retail space.
Right Product . Right Position . Right Price .

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Training


Training is vital to ensuring a confident and successful business
As part of the team analysis we will identify training needs and aim to fill these gaps in knowledge

Training workshops & supplier support will be offered to you and the team

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Customer Relations

Customer retention and growth is key to your business

We’ll help you understand your current and potential customer base, thus allowing you to tailor your service offering to them

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HR

Sometimes HR becomes relevant, only when there is an issue

Avail of 24hr phone line help or log onto your personalised HR portal, where you can access HR documents all year round

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Social Media & Communications

Communications are key to realising your visions and strategy for your business

We will support you on internal / external communications, including advice and workshops to help you maximise your social media opportunity

Testimonials

  • Juan

    Great first experience working with a consultancy like PharmaSupport. Juan Fravega not only gave us a strategic business plan he also helped us to implement it. He is very hands on, always available, great support for small businesses.

    Juan
    Remedi Pharmacy, IFSC, Dublin
  • Sridhar Medishetty
    PharmaSupport helps us with purchasing, local marketing, display and organisation in the pharmacy. It has been a great experience for us as a team as we have developed a lot in a short period of time. Beginning to understand our business more.
    Sridhar Medishetty
    Rockfield Pharmacy Late Night Pharmacy, Dundrum
  • Paul Brennan

    While Juan Fravega was working for Haven Pharmacy he helped us to organise our pharmacy retail space, allocating the correct lines to the correct space and delisting underperforming products while still increasing sales. It was also great to see my team engaged and taking more responsibility for the success of the business during this process.

    Paul Brennan
    Haven Pharmacy, Brennans, Dublin

Meet The Team

Juan Fravega

Client Solutions Consultant


+353 85 765 6110

Juan, the founder of PharmaSupport, has over 20 years’ experience in the retail industry, both in Ireland and abroad.

His experience includes property development, operations management, marketing and purchasing; much of which was gained in the community Pharmacy sector working for both the Allcare and Haven groups.

Mark Doyle

Senior Client Solutions Consultant


+353 86 333 1446

Mark has a career spanning over 25 years in the Retail Sector, having worked for a number of large retail groups. His vast experience includes Retail management and ownership.

He has excelled in his career by continually adapting to changes across many retail platforms, including IT, business management and training.

Mark joins the Pharma Support team with a wealth of practical experience and knowledge that will be of great value to our Clients.

Pawel Korzystko

Data and Category Support


+353 87 255 4806

Pawel has over 8 year’s experience working with Irish pharmacies delivering top class support for its clients.
His strengths lie with data analytics and IT support. His is a great problem solver and innovative thinker.
Pawel has extensive knowledge of Irish pharmacies Epos and dispensary systems.
He has received his degree with fist class honours in Information System and Cloud Computing.

CONTACT DETAILS

Suite 10061
26 Upper Pembroke Street
Dublin 2

P: 353 85 765 6110
E: jfravega@pharmasupport.ie

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YOUR HR PORTAL

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